Not in Love?​

  • Here at Sandborn Swim, we happily offer exchange or store credit if you wish to return an item. We pride ourselves on the fit and fabric of our swimwear, and want you to feel amazing in your pieces. If you’re unsure of what size to buy, please refer to our size guide or email us with any questions at [email protected] so we can help you find the perfect fit. Unfortunately, we are unable to offer refunds for change of mind purchases. Store credit is provided to you via a coupon code, which has no expiration date, and can be used to purchase anything on our site.

  • We will honor your request for a return if a claim is made within 7 days of you receiving your order.

  • For an exchange or store credit to be issued, the product must be received back in our place of business at: 3445 Redwood Ave. LA, CA 90066 within 30 days of receipt. Any item you wish to return must be in its original condition, unwashed, unworn, and with original tags and hygiene label attached. We reserve the right to deny an exchange or store credit if the item(s) returned are not in their original condition or don’t meet our quality standards.

  • At Sandborn Swim, we meticulously quality-check every made-to-order item before sending it out to you. However, if you believe the item you’ve received is faulty, please email [email protected] with photos of the fault so that we can assist you as quickly as possible. If we deem the item faulty, we’ll gladly issue your choice of either an exchange or refund via store credit. Any faults must be claimed within 10 days of your purchase.

  • To make a return, please click the link below and fill out your details. When making a return, we require that you send the tracking number, order number, and reason for return to [email protected]. Sandborn Swim is not responsible for packages shipped by the customer. In the event the package is lost or stolen, the customer will be responsible for tracking and routing the package back to Sandborn Swim and getting it to our place of business within the time period allotted for a return to be accepted.

  • Once we receive your return and confirm its condition is acceptable, we will process your exchange within 3 business days.

  • We do not accept returns or exchanges on ANY sale items, including items purchased with a discount code. No exceptions.

Requst a return