Do I have to pay for an exchange? No, exchanges are always free, unless it’s a discounted or sale item.

How do returns work? Contact us as soon as possible if you need to exchange your item(s). We also offer store credit if you choose not to exchange. Begin your return here.

All returns must be in their original condition, unwashed, unworn, and with original tags and hygiene label attached. All items are eligible for return or exchange within our return window (please see our Returns & Exchanges Policy page for details) unless it is a sale or discounted item.

Can I exchange a sale item? No, we cannot exchange sale items.

I am missing something from my order. What should I do? Contact us at: [email protected] and we will ship you the missing item.

How do I know when something will come back in stock? You may sign up for email notifications on our website or email us at: [email protected] or direct message us at @sandbornswim on Instagram, and we will add you to the list.

Are your bikinis true to size? Swimwear companies do not follow the same size guidelines so you may find variations between brands. Sandborn Swim is true to our sizing guide which you can find here. Our fit is like Ripcurl and Billabong. Also, we understand that buying online means you can’t try it on and that’s why every order is eligible for one free exchange. Just contact us and let us know you wish to exchange your item(s). The customer is responsible for shipping the item(s) back to us and as with all our orders, we ship your exchanged item(s) for free.

Which tops have padding? Tops that have pads are noted under the description of the product.

What determines shipping prices? Shipping prices are based on where you live. We do not come up with shipping prices, our carriers do.

Are the light colors see through? Our lighter color bikinis are lined so as not to be see-through. We also test them for this very thing, so you shouldn’t have this issue. If you do, please let us know by sending us a message at [email protected].

Will chlorine make the bikini’s color fade? Our bikinis are made with high quality chlorine resistant fabrics, however even these fabrics will fade over time from chlorine, salt water, and regular wear and tear. In circumstances where a pool has very high levels of chlorine, we recommend washing the bikini right away to keep your bikini looking fresh for as long as possible and following our care recommendations which you can find here.

Which tops are best for a bigger bust? For a bigger bust, we suggest the double strap Halter, Knotted cross-back, Reversible multiway, Zen top, or the classic Halter.

My package is lost. What should I do? Contact us at: [email protected] to let us know and we will do whatever we can to help. Sandborn Swim is not responsible for lost or stolen packages; however, we will try our hardest to make sure the carrier locates your package.

I have no idea what size I am. What do I do? You can either reference our size chart located under our “size guide” link at the bottom of our page or click here. You may also contact us at: [email protected] and we will help you find your best fit.

Do you have a physical store? Not yet, we are only an online shop at the moment.

Where are you based? We are based in Southern California, Venice Beach.